Returns

For hygiene purposes, KY scarves are non-returnable and non-refundable if removed from the packaging.

If you would like to return a purchase, the item must be:

• in original condition, not worn
• has not been removed from the packaging
  

Please contact us at hello@kiraxyaya.com within 14 days of receiving your purchase if you would like to initiate a return. We will check your eligibility and guide you through next steps if eligible.

Faulty items

Every product undergoes thorough quality assurance checks. In the rare event that you receive a faulty or damaged product, please contact us at hello@kiraxyaya.com and we will review and seek to find a solution for you.